HSBC has confirmed the future of its 327 UK bank branches as it plans a significant change in 2026.

The bank has reaffirmed its commitment to customers by extending its branch promise this year, guaranteeing that all 327 branches will remain open until at least 2027. The pledge to keep all branches open for at least another year comes as HSBC announced plans to boost its investment in UK sites by 30% in 2026. The bank has committed £55.8 million to invest in its branches this year – up from the £42 million it spent in 2025 – to refurbish and modernise its sites across the country, so customers can expect to see upgrades across the HSBC network this year.

HSBC has already upgraded 100 of its branches, which include the creation of Premier Centres in 29 branches, the opening of two Wealth Centres, and decorative improvements across 78 locations.

The branch promise builds on pledges made by HSBC over the past two years, meaning customers don’t have to worry about their local branch closing its doors in 2026.

HSBC UK said usage across its network has remained “robust”, with an average of 825,000 customers visiting a branch each month and more than two million monthly transactions carried out through self-service machines.

Christopher Dean, managing director of wealth, premier and personal banking at HSBC UK, said: “This latest announcement shows our commitment to the millions of customers who choose to visit a branch each year.

“Extending our branch promise until at least 2027 reinforces our long-term commitment to local communities and the high street.”

Nationwide Building Society has also made a similar pledge to customers, promising to keep all 696 of its Nationwide and Virgin Money branches open until at least 2030.

But the same isn’t true of all major banks, with the likes of Halifax, NatWest and Santander all closing branches last year.

According to analysis by consumer watchdog Which?, a whopping 432 bank closures were made across the UK in 2025, which included 105 from NatWest, 101 from Halifax, 95 from Santander, 93 from Lloyds, 24 from the Bank of Scotland, eight from TSB and six from Barclays.